1. What is RestoDays?

RestoDays is a nine day event dedicated to gastronomy.

2. Which restaurants will participate in RestoDays?

You can consult the list of participating restaurants on www.restodays.be

3. When can I start booking a table for RestoDays?

Reservations are possible from September 26th onwards via www.restodays.be

4. How can I book a table for RestoDays?

RRestoBookings is a free service for booking restaurants online. When booking through our site, you will be reassured that your table will be available. This reservation consists of 3 steps:

• Available hours : To book your table online, it suffices to choose the date, the hour and the amount of persons through the reservation module on the detailed page of the restaurant.
• Input of your data : A short overview of your reservation is reproduced. Complete the fields (last name, first name, company, phone, email) to register your reservation. In the field “Comment” you can state a specific request (event, birthday, preference for a certain table, inside or on the terrace, …). Click on “Book” when these fields are filled in to confirm your reservation.
• Confirmation of your reservation :Your reservation is registered and the restaurant is notified. You will immediately receive a confirmation of your reservation via email, containing a reservation number and a link to cancel your reservation if necessary. You are not obliged to print this confirmation email, it suffices to just mention your name when arriving at the restaurant and mentioning that you booked through RestoBookings.

5. Is my reservation definite?

Each reservation made through RestoBookings is definite and binding. Once you made a reservation, you will immediately receive a confirmation email.

6. I have received the confirmation of my reservation online through the reservation module, but I did not receive a confirmation email, is my reservation still registered?

Email traffic via internet is never 100% reliable, as such it might happen that you have not received the email sent by us. This of course has absolutely nothing to do with the reliability of our system. Please contact us on the number +32 (0)2 702 10 77 (during office hours) or via email (contact@restobookings.be) if you have any problem receiving the confirmation email.

7. How can I cancel my reservation?

You can cancel your reservation through the “My reservation” tab on RestoBookings.be. Fill in your e-mail address as well as the reservation number, you have received by e-mail, and click “Cancel”. You will immediately receive a confirmation by e-mail. This e-mail is the proof that you have cancelled your reservation. You can also cancel your reservation by using the link in the confirmation mail, sent right after you’ve made the initial reservation.

8. I have canceled my reservation by phone at the restaurant itself. Does this suffice?

Yes. However, we advise you to cancel through RestoBookings as it is simple, fast and free of charge.

9. How can I change my reservation?

In case you would like to change your reservation, you first need to cancel your old reservation through the section “My reservation”. Afterwards, you are able to make a new reservation.

10. Is your service free?

RestoBookings is a completely free online service to ease your reservations.

11. Where can I find the contact details of the restaurant?

You will find the address on the detailed page of the restaurant. The confirmation email of your reservation will contain the restaurant’s phone number.

12. I do not want to forget the reservation I made?

When you have made a reservation, you are able to add your reservation to your Outlook calendar by clicking the link "Add this reservation to my Outlook calendar". Furthermore you will receive an email with subject "Reminder reservation" the day before your reservation in which all information is mentioned again.

13. I own a restaurant and would like to receive more info on RestoDays?

Do not hesitate to contact us via contact@restodays.be if you want to receive more info on RestoDays. Our sales representatives will contact you as soon as possible to answer all of your questions.

14. I am a restaurant owner and I would like to receive some more information concerning RestoBookings?

To learn more about RestoBookings we invite you to read the section “Restaurant owners”. If you are interested to join RestoBookings and would like so more information, please do not hesitate to contact the RestoBookings team. Our representatives will gladly inform you about our product.

15. Who can I contact concerning complaints about a certain restaurant?

If in any case you have a complaint or a suggestion concerning a participating restaurant, please contact the RestoBookings team. Mention the name of the restaurant, the date of your visit and, if possible, your reservation number. All complaints are handled in a detailed and objective way.

16. How can I pass on suggestions concerning the website?

Please send us your remarks/suggestions by clicking here. All of your suggestions will be handled in a detailed and objective way.